My Keto-Mojo won't sync (Android)
The Keto-Mojo Android app can be downloaded here. Depending on your Android device and operating system version you may experience issues. Please review the following troubleshooting steps and contact Keto-Mojo support if necessary.
- Ensure you are running the latest version of the Keto-Mojo beta app:
- Ensure you are running Android version 7.0 or higher:
- Ensure the Keto-Mojo app has the 'Location' permission enabled:
The Keto-Mojo app needs this permission enabled in order to access bluetooth on your device. Please verify the app has this permission:
- Force-quit the Keto-Mojo app:
- Delete and re-install:
During the beta program we will be publishing new releases regularly. It may be necessary to delete the app completely, download the latest build and re-sync your device.
For any other issues please contact the beta support team here.