My Keto-Mojo Meter is showing a PC code. What does it mean?

Updated 1 year ago by Erika

If your Keto-Mojo meter is displaying a PC code when you insert a testing strip, it means the meter trying to connect with a PC. If you pull out the strip and put it back in, that should resolve the problem.

Please note that you cannot put blood on the strip and get an accurate test result when the meter is displaying "PC." To troubleshoot, move the strip around to see if you can get the meter to connect correctly with the strip.

If you continue to get the PC code, please contact Customer Support with your order number and they will troubleshoot with you until the issue is solved.

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