Frequently Asked Questions, FAQ

19 articles

​ What should my ketone reading be?

Nutritional ketosis optimal zone is between 0 5 to 3 5 According to Dr's Jeff S Volek Phd RD and Stephen D Phinney MD Phd Authors of The Art and Science of Low Carbohydrate Living Infographic for k...

Updated a few seconds ago by Chloe Kesler

How do I set up my Keto-Mojo meter?

The best way to learn how to use your keto-mojo is to watch the videos here . SETTING THE METER- Your keto mojo now comes with the batteries installed. The year and date will also be set to east co...

Updated 14 days ago by Michelle Pool

Control Solution. Am I missing them?

The good news is you are not missing any control solutions The meters were calibrated in the Factory Its very rare to need a control solution Its written in the manual so folks know they have a way...

Updated a month ago by Chloe Kesler

Lancet Disposal

 Lancet Disposal According to the Environmental Protection Agency, lancets are medical wastes called “sharps.” Sharps can be dangerous to those handling garbage, if the sharps are thrown in the reg...

Updated 2 months ago by Michelle Pool

How to use the Lancet Device

How to use the Lancet Device Prepare your sample site Before you test your blood sugar, wash your hands and forearm (if applicable) thoroughly with warm, soapy water. Rinse and dry. Step 1 Remove ...

Updated 2 months ago by Michelle Pool

How do I contact Customer Support

How do I contact Customer Support The fastest way to contact customer support is though the Messenger link on our home page Email us groove@keto mojo com Phone us 800 513 1965 M F 10am 4pm PST voic...

Updated 4 months ago by Chloe Kesler

"Lo" Reading

Our meter accurately reads Ketones all the way down to 0.1. Below that, the meter will show a reading of Lo. Meaning that your Ketone levels are below our ability to detect them. If you are getting...

Updated 4 months ago by Michelle Pool

Glucose Range

Below is a graphical excerpt from an excellent article on glucose levels written by Marty Kendal of optimizing nutrition https://optimisingnutrition.co... Chart showing glucose range for danger, go...

Updated 4 months ago by Chloe Kesler

Can I use my Keto-Mojo strips in other meters? Can I use generic strips in my Keto-Mojo.

keto-mojo strips use a patented technology 2+2 bio signal for superior accuracy and in such can only be used in keto-mojo meters. You can order your starter kit here: https://keto-mojo.com/collecti...

Updated 4 months ago by Chloe Kesler

Do you ship outside of the U.S.?

We're sorry, but due to regulations we can not ship outside of the US. You might try http://bestketonetest.com They should be able to assist you with that.

Updated 4 months ago by Michelle Pool

Testing Ketones and Glucose

Does the meter test both Ketones and Glucose?  Yes. If you would like to test both your Ketones and Glucose with the Keto-Mojo you will need to have both sets of strips. Ketone Strips & Glucose Strips

Updated 4 months ago by Michelle Pool

Why Should you test your Glucose

Testing your glucose is a good indicator of a food trigger, as blood sugar changes far more rapidly than ketones.  Ketones are slow to move and sometimes its what happened the day before that matte...

Updated 5 months ago by Michelle Pool

Hematocrit

We use the Hematocrit (HCT) number and run that through an algorithm with the Blood Glucose (BG) so we can get a tighter accuracy on the Blood Glucose. By using the additional calculation we can ac...

Updated 5 months ago by Michelle Pool

HCT and Hb, What do they mean?

We use the Hematocrit (HCT) number and run that through an algorithm with the Blood Glucose (BG) so we can get a tighter accuracy on the Blood Glucose. By using the additional calculation we can ac...

Updated 5 months ago by Michelle Pool

Do you accept health insurance or can I use my FSA or HSA plan to purchase?

We are sorry, at this time, the only way you might be able to do that is to purchase and then ask for reimbursement. The keto-mojo meter is a FDA approved Class II medical device, for glucose monit...

Updated 5 months ago by Michelle Pool

Are you FDA certified?

The keto-mojo TD-4279 meter is an FDA approved class II medical device for the in vitro self testing of glucose and ketone levels and suitable for testing for Type 1, Type 2 and gestational Diabete...

Updated 5 months ago by Chloe Kesler

How long will 50 strips last?

How often you will need more strips depends on how often you want to test. Some people test everyday. As you get further along in your keto journey you may only want to test every few days unless y...

Updated 5 months ago by Chloe Kesler

Do the strips expire?

The strips are good for 18 months from manufacture date and 6 months from when you open them. 

Updated 5 months ago by Chloe Kesler

Is there a warranty?

Our keto-mojo meter is made to the highest quality standards and we know that it will last through thousands and thousands of tests. We believe that you should only need to buy a meter one time, so...

Updated 5 months ago by Chloe Kesler