Orders & Shipping

10 articles

Shipping Cost

Shipping is free for all orders over $34. Standard Shipping is: $5.99 We currently ship out though USPS First Class Mail. If you need your order sooner please contact customer service How do I con...

Updated 19 days ago by Michelle Pool

What is the Status of my Order?

Once you place your order you can view the status of it by logging into your account here . When your order is shipped a notification will be sent via email.  You can track the shipment by using t...

Updated a month ago by Michelle Pool

How do I cancel my order?

If your order has not been sent to be shipping you can log in to your account with this link https://keto-mojo.com/account/... or navigate to our page, where your login is located at the top right ...

Updated a month ago by Michelle Pool

When do orders ship?

We ship out the following Business day via USPS. Shipping times depends on how far you are from California and the post office. But normally 2-5 business days.

Updated a month ago by Michelle Pool

I would like to add something to my order, how do I do that?

If your order has not been sent to be shipped you can log in to your account with this link Account Login https://keto-mojo.com/account/... Or navigate to our page , where your login is located a...

Updated a month ago by Michelle Pool

I'm missing something from my order. What should I do?

We are very sorry you are missing part of your order. Please contact us at customer support. Email Customer Support How do I contact Customer Support The fastest way to contact customer support i...

Updated 2 months ago by Michelle Pool

I put the wrong shipping address in. How do I fix it?

If your order has not been sent to be shipping you can log in to your account with this link https://keto-mojo.com/account/... or navigate to our page, where your login is located at the top right ...

Updated 2 months ago by Chloe Kesler

I put the wrong billing address in. What should I do?

If you accidentally put the wrong billing address in but you have received order confirmation then you should be good to go. Typically the concern with the wrong billing address is that the payment...

Updated 2 months ago by Chloe Kesler

How will I know that you received my order?

Once your order has been placed you will receive order confirmation via email. If you have not received that email, please check your spam/junk folder or log in to your account here .

Updated 2 months ago by Chloe Kesler

How can I track my shipment?

When your order is shipped notification will be sent via email. You can track you order here .

Updated 2 months ago by Chloe Kesler