How can I contact Customer Support?

Updated 8 months ago by Erika

We have an outstanding customer support team that’s eager to help you, and we have four fast and easy ways to connect with them:

  • Chat Box: The fastest way to contact us is through the chat box on our homepage (our chat box runs through Facebook messenger)
  • Facebook Messenger: An equally fast way to connect is through Messenger on our Facebook page
  • Email: Drop us a note at
  • Phone: Call us at  (800) 513-1965

    Customer support hours are from Monday-Friday 8am-4pm PST, but we occasionally monitor our messages during off hours, so don’t be surprised if you hear from us after hours. 

    More Information
    Want help getting started with your Keto-Mojo meter? Check out our short, but informative how-to videos on everything from setting up your meter to tips on drawing blood to when to test and more! 

    Hungry for even more information to support your ketogenic lifestyle? Visit our blogYouTube channel, FacebookInstagram, and Pinterest pages.

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